2003   2002   2001

November 2003
Six Sigma Inspections  by Steven Janiszewski of Software Sig Sigma.
[pdf] [ppt] [bio]

September 2003
Misconceptions of the Agile Zealots  by Edward V. Berard from the Object Agency.
[html] [ppt] [bio]

May 2003
Improving the Agility of Your Process: Leveraging on Current Quality Practices  by Ivan Handojo, Telcordia Technologies.
Abstract: Telcordia Technologies, an SAIC company, is one of the largest organizations assessed at Level 5 of the SEI SW-CMM. But as with many in the telecommunication industry at the turn of the millennium, Telcordia was faced with a challenge to reinvent itself as a lean, cost-effective organization while improving its commitment to deliver low-defect, high-quality software. This presentation provides a context on how Telcordia adapts its in-house process framework to the changing business environment, and then focuses on how Telcordia improves the use of existing quality tools. The talk highlights how the benefits of tools such as corporate metrics reporting, code inspection, defect analysis and the Weighted Lateness method - the Telcordia approach to implementing Statistical Process Control - are critically questioned and re-evaluated in order to optimize them and make them more responsive in delivering value from their usage. Some discussions will also focus on the ways Telcordia selectively adapted concepts of agile methodologies into the process framework. The audience will also benefit from the discussion on how these exercises are aimed to improve practical project management and corporate bottom line, while accommodating people's needs in having a process that works and retaining the Telcordia commitment to produce quality deliverables. [pdf] [ppt] [bio]

April 2003
Successful Use of Risk Management on an IS Project  by Joe Lukas, Bergmann Associates.
Abstract: This talk will provide ideas on how to successfully apply risk management to your projects. This presentation will benefit anybody looking to improve their project results by learning how to effectively deal with project risks. The qualitative risk analysis technique used by the CMS project team to better understand the potential of each risk event will then be explained. The scales used to assign a value for probability and risk impact for each risk event will be reviewed. Using these numbers, an expected value was calculated to determine which risk events warranted specific risk response planning. This presentation will also cover the risk response planning done as part of the project plan. For all major risks, mitigation and contingency plans were prepared. [html] [ppt] [bio]

March 2003
Quality Coaching: Dedicated Resources for Software Quality Improvement  by Beverly Reilly, Telcordia Technologies.
Abstract: Coaching is one of the newest and fastest growing professions in the United States and in Europe, and the SEPG at Telcordia Technologies—an SAIC Company—is a leader in this growing field. Quality Coaches, functioning as corporate change agents, partner with software project teams to help meet their quality improvement goals. Among other things, Telcordia Quality Coaches support teams for general process compliance, internal peer reviews, and external quality assessments (e.g., TL 9000 and ISO 9001). This presentation highlighted the concrete process improvements and efficiency that results from Quality Coaching. As software organizations struggle with the need for technical teams to do more in less time, Quality Coaches provide the expertise and motivation to enable an entire organization to effectively meet its quality goals in reduced time. Participants gained a clear understanding of the resources and tools necessary to implement Quality Coaching within their own organizations. Attendees learned how to leverage coaching expertise to support the quality needs of internal project teams as well as those of diverse global customers. [html] [ppt] [bio]

February 2003
20 Key High Availability Design Principles  by Evan Marcus, Veritas Software Corporation.
[html] [ppt] [bio]

January 2003
Quality Coaching: Dedicated Resources for Software Quality Improvement  by Bob Small, Software Productivity Consortium.
Abstract: Bob's current work focuses on information security management and security engineering. With his colleague, Bill Brykczynski, he has co-authored several recent and up-coming papers on information security. [html] [ppt] [bio]

December 2002
Web Site Load Testing by Donald Doane, OpenDemand Systems.

November 2002
A Practical Approach to Software Quality Assurance (SQA)  by Kimberly Fix, Citi Tech Services.

October 2002
New Approaches to Better Software Requirements  by John Bolland, ITT's Avionics Division.
Abstract: Mr. Bolland, a Director of Software Engineering in ITT's Avionics Division, shared his insights and experiences into the requirements management process in use at one of the country's largest defense contractors. [html]

September 2002
Out of the Box: Software Process Improvement in a Rapid Application Environment  by Cyrus Karr.
Abstract: Drawing on his success in getting vendors and users to take on more active roles in the delivery of information systems, Mr Karr described an approach where forming partnerships with many different stakeholders allows developers to maximize their use of "Off the Shelf" (or "Out of the Box") code. [html]

July 2002
Software Testing, the Missing Key Process Area  by James Heil, Software Management Solutions.
[html] [html-2]

June 2002
Critical Thinking for Leaders  by William "Bud" Werner.

May 2002
Ridiculous Requirements. Meaningless Metrics. And that's just the fun part!  by Prof. Bob Benjamin.
[html] [html-2]

April 2002
Software Product Profitability Model  by Samira Michail.

March 2002
Six Sigma and Software Process Improvement  by Steve Janiszewski, Ellen George of PS&J Software Six Sigma.

February 2002
Software Subcontract Management  by Dr. Michael D'Ambrosa.

January 2002
Overcoming Aversion to Software Process Through Controlled Failure  by Prof. David Klappholz and Larry Bernstein of Stevens.

April 2001
Software Risk Management  by James Heil.

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